Empire Plumbing & Air Conditioning

SMS/MMS Program Terms & Conditions

These terms explain how Empire Plumbing & Air Conditioning uses SMS and MMS messaging for appointment communications, service updates, account notifications, and promotional messages.

SMS & MMS Messaging Terms

By opting in to receive text messages from Empire Plumbing & Air Conditioning, you agree to the SMS/MMS program terms described below.

Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase.

Important SMS Program Information

Opt Out

Reply STOP at any time to unsubscribe from SMS messages.

Need Help?

Reply HELP for assistance or contact Empire Plumbing & Air Conditioning directly.

Message Frequency

You can expect approximately 5–10 messages per month.

SMS/MMS Program Terms & Conditions

1. Opt-In

By providing your phone number, you agree to receive text messages from Empire Plumbing & Air Conditioning regarding appointments, service updates, promotions, and account notifications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Consent is not a condition of purchase.

2. Program Description

When opted in, you will receive text messages (SMS/MMS) to your mobile number. These messages may include communications about appointments and marketing messages.

3. Program Frequency

You can expect to receive approximately 5–10 messages per month from us.

4. How to Opt Out

You may opt out of this service at any time by texting STOP to the phone number from which you receive messages.

After you text STOP, we will send you an SMS confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages from us.

If you later want to join again, sign up as you did previously or text START, and we will begin sending SMS messages to you again.

5. Help & Support

If you experience any issues with the SMS program, reply with the keyword HELP.

You can also contact us through our

Contact Us page
.

6. Message Delivery & Carrier Responsibility

Wireless carriers, including carriers such as AT&T, are not liable for delayed or undelivered messages.

7. Message & Data Costs

Message and data rates may apply to messages sent to you from us and to messages you send to us.

If you have questions about your text messaging plan or data plan, please contact your wireless provider.

8. Privacy

For information about how Empire Plumbing & Air Conditioning collects, uses, and protects personal information, please review our

Privacy Policy
.

Understanding Your SMS Messaging Consent

Consent to receive promotional SMS or MMS messages from Empire Plumbing & Air Conditioning is not a condition of purchasing plumbing, HVAC, or other services.

Questions About Our SMS Program?

Contact Empire Plumbing & Air Conditioning if you need assistance with your messaging preferences or have questions about these SMS/MMS terms.

For additional information about your personal information, please review our

Privacy Policy