Phoenix HVAC & Plumbing Comparison
Local Roots AC & Plumbing vs. Empire Plumbing & Air Conditioning
Comparing Local Roots AC & Plumbing with Empire Plumbing & Air Conditioning in Phoenix?
Both companies provide HVAC and plumbing services throughout the Valley. This comparison looks at
company history, experience, BBB ratings, services, and other factors that can help Arizona homeowners
make an informed choice.
Two Local Phoenix HVAC & Plumbing Companies
Local Roots AC & Plumbing and Empire Plumbing & Air Conditioning both serve Phoenix-area
homeowners with air conditioning, heating, and plumbing services. Both companies are locally based
and promote straightforward service, professional workmanship, and customer-focused recommendations.
One important difference is company operating history. Empire has served Arizona homeowners as an
established company since 2000. Local Roots AC & Plumbing LLC began operating in 2025, while its
owners state they bring more than two decades of prior Arizona HVAC and plumbing experience.
Established Since 2000
Empire has continuously served Phoenix and surrounding Arizona communities for more than 25 years.
BBB A+ Rated
Empire is a BBB Accredited Business with an A+ rating.
Plumbing + HVAC
Empire provides licensed plumbing, AC repair, heating, HVAC installation, water heater service, and more.
Empire vs. Local Roots: At a Glance
Here is a side-by-side comparison based on publicly available company information reviewed in August 2026.
| Comparison | Local Roots AC & Plumbing | Empire Plumbing & Air Conditioning |
|---|---|---|
| Current company established | Local Roots AC & Plumbing LLC began in 2025 | Empire has served Arizona since 2000 |
| Industry experience | Owners advertise 24+ years of Arizona experience | 25+ years operating as Empire |
| BBB Accredited | ✓ Yes | ✓ Yes |
| BBB rating | A- | A+ |
| Air conditioning | ✓ Yes | ✓ Yes |
| Heating | ✓ Yes | ✓ Yes |
| Plumbing | ✓ Yes | ✓ Yes |
| Water treatment | ✓ Yes | ✓ Water softeners, filtration & reverse osmosis |
| Free HVAC second opinions | ✓ Advertised | ✓ Advertised |
Why Choose Empire?
Local Roots brings experienced owners and a newer brand to the Valley. Empire offers something different:
more than 25 years of continuous operating history under the Empire name, backed by an A+ BBB rating,
licensed Arizona contractors, and hundreds of customer reviews.
When your AC stops cooling or your plumbing needs attention, Empire focuses on diagnosing the problem,
explaining the options, and helping you decide what makes sense without unnecessary pressure.
Professional diagnosis and repair for cooling problems throughout Phoenix.
Replacement and installation options for aging or unreliable equipment.
Leaks, piping, fixtures, drains, toilets, sinks, and other plumbing repairs.
Water heaters, water softeners, filtration, and reverse osmosis systems.
An Established Local Alternative to Local Roots
If you are comparing Local Roots with other Phoenix HVAC or plumbing companies,
give Empire an opportunity to provide another professional option.
- Serving Arizona since 2000
- BBB Accredited A+ rated business
- Local and family-owned
- Licensed, bonded, and insured
- Plumbing, AC, heating, and HVAC installation
- Free HVAC second opinions
- Upfront pricing
- 24/7 availability
Local Roots Is New — But Its Owners Are Not New to HVAC
When comparing the two companies, it is important to separate company history from
industry experience. According to the Better Business Bureau, Local Roots AC &
Plumbing LLC began operating in June 2025. Local Roots’ website states that owners Chris and Stacia
Hays have been serving Arizona residents and businesses since 2001 through their prior industry experience.
Empire Plumbing & Air Conditioning, by comparison, has operated under the Empire business since 2000.
That gives homeowners more than 25 years of established company history, service records, and local
customer relationships under the same business name.
Already Have a Quote From Local Roots?
Getting another professional opinion can be especially useful before approving a major AC replacement,
HVAC repair, water heater installation, repipe, or other significant home service project.
Compare the Diagnosis
Make sure both contractors agree on the actual problem before comparing proposed solutions.
Compare Repair vs. Replacement
Ask whether repair is reasonable before assuming complete equipment replacement is necessary.
Compare the Full Value
Compare equipment, warranties, workmanship, company history, service availability, and total price.
Empire Plumbing & Air Conditioning Services
Empire provides professional plumbing and HVAC services throughout Phoenix and surrounding Valley communities.
Local Roots vs. Empire FAQs
Is Local Roots AC & Plumbing a new company?
According to its current BBB profile, Local Roots AC & Plumbing LLC began business in June 2025.
Its owners state that they bring more than 24 years of prior Arizona HVAC and plumbing experience.
How long has Empire Plumbing & Air Conditioning been in business?
Empire Plumbing & Air Conditioning has served Arizona homeowners since 2000.
What is Empire’s BBB rating?
Empire is a BBB Accredited Business with an A+ rating. Local Roots is also BBB Accredited and
currently has an A- rating.
Do Empire and Local Roots both provide AC and plumbing service?
Yes. Both companies publicly advertise air conditioning, heating, and plumbing services in the Phoenix area.
Can Empire provide a second opinion on a Local Roots quote?
Yes. Empire offers free HVAC second opinions. Call 602-275-8400 to discuss your current recommendation
and schedule an evaluation.
Compare Your Options With Empire
Comparing Local Roots AC & Plumbing with Empire? Whether you need AC repair, HVAC replacement,
plumbing service, or a second opinion, call Empire and talk with an established local Phoenix service team.
Competitor information is based on publicly available information reviewed in August 2026 and may change.
Customers should verify current services, ratings, availability, pricing, warranties, and other terms directly with each provider.
